All our items are shipped within one working day from receipt of full payment providing the garment is in stock.
UK – FREE: First Class Royal Mail (2 to 3 working days)
Europe – £15.00: Standard International (3 to 17 working days)
Rest of the World – £30: Standard International (3 to 17 working days)
TO CUSTOMERS IN EUROPE & THE REST OF THE WORLD: All custom charges, taxes or import duties that may be payable are the sole responsibility of the purchaser.
We hope that you will be delighted with your purchase, however, should you wish to return anything purchased online from Lux Lux Ltd we will be happy to refund an item, provided it is in a re-saleable condition. Returns of full price items should be made within 28 days of purchase, whilst sale items should be returned within 10 days of receipt. All purchases must be returned in original condition and packaging.
Please call us on 01858 545281 or email us at email@example.com before returning one of our garments. Our returns address is; The Green, Main Street, Church Langton, Market Harborough, Leicestershire LE16 7SY, UK.
Exchanges are welcome however, please be advised that returns requiring a replacement smaller / larger size than that initially ordered will be subject to additional postage costs.